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Fall2003   Download Acrobat Reader Download Acrobat Reader, or view the text-only versions provided.


Editor's Angle

The Savant

On the Cover:
coverSecrets of Business Success
by John Nemo
How can you keep your company successful for the long haul? Read about businesses that have remained profitable through thick and thin, and why they have stayed strong.


WhoWho Wants What You’ve Got?
by Angela Hohler
Why your number one business concern should be keeping customers happy—and how to provide great customer service no matter what industry you’re in.


FlipLet’s Flip for It
by Michelle Franta
LarsonAllen is celebrating its 50th anniversary this year. Read about how the company started and how the focus on quality helped it grow and prosper.

On the Front Lines
EFFECT talks with Mike Nolan, president of Nolan Online Services, about remaining successful.

Effective Perspective: Why, You Don’t Look A Day Over 135!
by Matt Krantz Fugate
How a business grows old gracefully … or not.

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High Stakes Economics
Diversifying Your Portfolio With Bonds
Planning: Beneficiary-Controlled Trusts
Roth IRA: A Powerful Savings Opportunity

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